The People Make the Place

Dolphin Alliance

May 2014

Type of work


What they wanted

The Dolphin Alliance wanted to better understand the strengths and needs of the people of Dolphin House and Park, as the community was moving into a phase of physical regeneration.

What we did

We worked with the residents and services providers in Dolphin House and Park to build a profile of the strengths of people in the community and the challenges they were facing. We helped the Dolphin Alliance to prioritise recommendations so they could start planning for the social regeneration of the area, not just for the new bricks and mortar.

What they said

Having worked with Quality Matters over a 9 month period, we found them to be a professional, competent and diligent research team. They were clearly able to understand the wide spectrum of social issues facing our community and also brought a flexible and relaxed approach that is important when working in a community setting. They were extremely generous with their time and were always at the end of the phone when we needed clarifications and updates on progress. We would have no hesitation in recommending them for contracts in a similar capacity.

Manus Bree, Regeneration Coordinator, Dolphin Alliance