Following a piloted two year strategic harm reduction alcohol programme in Dublin 12, Quality Matters were engaged to evaluate the programme; to provide an overview of the programme, identify how the programme fits with best practice in alcohol treatment, highlight outcomes in the context of ARC’s overall aims and Service Level Agreements, provide recommendations to improve the programme and examine sustainability of the programme into the future.
Quality Matters located our research in a strategic context and considered the long-term needs of our service users and community. They effectively engaged our service users, staff team and partners in a thorough evaluation process. Quality Matters were efficient, cost effective and delivered a quality report on time. The evaluation report will support ARC to improve our services and the recommendations are also useful to other services and the addiction sector generally.