About Two-Day SROI Practitioner Course

Quality Matters‘s training course on Social Return on Investment (SROI) covers the theory, methodology and practice needed to carry out an SROI analysis for an organisation. The training offers a comprehensive understanding of the teachings behind SROI and its benefits of this approach for an organisation and its staff.

The training is designed as a step-by-step walkthrough of complete an SROI analysis – and to equip participants with the knowledge and skills necessary to undertake this methodology themselves (or as an organisation). Each participant will be provided with a Guidebook on SROI, which was prepared by Social Value International and contains useful information, advice and exercises.

The two-day training is delivered by an accredited trainer and SROI practitioner, who is accredited by Social Value International.

Who is the training for?

  • Individuals who are interested in undertaking an SROI analysis for their organisation
  • Researchers or impact practitioners interested in SROI
  • Social Entrepreneurs interested in valuing their impact
  • Directors or leaders interested in applying SROI methodology or measuring the impact generated by their organisation

If you have questions about whether this training is right for you, please contact our staff at Quality Matters.

Topics covered in SROI Practitioner Course

  • Why measure impact? Understanding the larger picture.
  • Clarifying your scope / scale
  • Identifying stakeholders
  • Mapping outcomes
  • Gathering data and measuring outcomes
  • Valuing change
  • Understanding the impact
  • Calculating the SROI
  • Sensitivity analysis, reporting and report assurance

The two-day course will run between 9:30 AM to 5:00 PM. Lunch and light refreshments will be provided.

Upcoming Dates

  • Thursday, March 5th & Friday, March 6th (Fully Booked)
  • Thursday, April 30th & Friday, May 1st (Book Here)
  • Thursday, June 18th & Friday, June 19th (Book Here)

Our training is delivered at Quality Matters’ office, located in Dublin’s city centre near the Rotunda Hospital.


We have introduced a reduced training price for individuals whose organisations are members with The Wheel.

  • Standard price per person – €700
  • The Wheel member price per person (10% discount) – €630

Fee includes training materials, refreshments and lunch. VAT will not be charged for this course as it relates to training and education. Please note: Payment must be received prior to attending the training unless otherwise agreed with the trainers.

Why Quality Matters?

Quality Matters

Quality Matters is a charity established in 2012 as the first Irish not-for-profit organisation with a specific focus on social research and supporting continuous quality improvement in social and public services. Quality Matters has undertaken seven SROIs in the last 6 years and over 20 mixed-method impact evaluations.

For more information on our project, please click here.

Caroline Gardner

Caroline Garnder is the CEO of Quality Matters and an accredited SROI trainer by Social Value International. Caroline has over 15 years of experience in supporting strategic development in the community and voluntary sector. Caroline has worked as a consultant and researcher with a range of community and voluntary organisations in both Ireland and in the EU.

Phil Isard

Philip Isard is a Senior Project Specialist with Quality Matters and an accredited SROI practitioner. Philip has over 10 years of experience in undertaking social research and is experienced in undertaking complex evaluations involving multiple stakeholders. Philip provides impact measurement training for The Wheel – Ireland’s network for community, voluntary and charitable organisations, and for the National College of Ireland’s Leaders for Change programme (NQF level 9).

To register for the two-day SROI Practitioner Training, please click here.

Our Partners

The Wheel – Ireland’s National Association of Charities, Community and Voluntary Organisations and Social Enterprises