TRAINING

Quality Matters provide certified training on innovative practices and core skills for the not-for-profit sector with our partners in 3rd level institutions.

We also work with organisations to develop tailored training programmes for their teams. We believe that all learning draws from, and should be applied back to the workplace.

TRAINING THAT WE DELIVER

Leaders for Change

By working alongside organisations to measure and understand real impact – our toolkit and guide help staff and mangers learn new ways of improving practices and delivery

Training of individual services or groups of service normally takes one to two full-days of a service’s time. We’ve worked with over 50 front line services, and taught almost 80 MA level students on impact measurement.

Impact Measurement and Outcome Reporting

By working alongside organisations to measure and understand real impact – our toolkit and guide help staff and mangers learn new ways of improving practices and delivery. Training of individual services or groups of service normally takes one to two full-days of a service’s time.

We’ve worked with over 50 front line services, and taught almost 80 MA level students on impact measurement.

Key working, care planning and case management

We can support new or experienced front line staff to develop new skills, or refresh their existing ones. Our training equips participants to provide effective, client centred key-working, to develop SMART care plans and work effectively with multi-disciplinary groups to get the best outcomes for their clients. This can be provided to individual services or networks, and is normally provided over 2 – 3 days.

We’ve delivered accredited training on this at 3rd level, and worked with project staff in numerous front line services on this topic.

Bespoke training packages

Our experience designing training programmes can help organisations in any area from governance, to service provision, to service-user engagement. Many conventional training options do not take into consideration the unique challenges and demands of boards, managers, staff or clients in our sector. Our team are highly skilled and experienced and have developed training programmes on governance, human resources, group facilitation, chairing and facilitating meetings, policy development, harm reduction interventions (for drug and alcohol services), relapse prevention training (for drug and alcohol services) among many others.

We are very happy to consult with client organisations to devise unique, bespoke training programmes for your service.

Social Enterprise

This training programme uses the business canvas approach and provides participants with the basic skills needed to develop and critique a social enterprise business plan. Students will receive comprehensive course notes and templates. We have delivered this training with a number of third level providers including Ryan Academy – The DCU Enterprise School.

Good Governance

This training provides your Board with all they need to know about governance good practice. The training results in a collaboratively developed good practice governance handbook for your organisation.

 

FACILITATION

We promote supportive, considered and challenging environments for those we work with, whatever the issue. All organisations receive an accessible follow up report after each facilitation.

COST

Facilitation usually costs approximately €425 for a half-day session,
which includes preparation and a follow on report

Our latest training and facilitation work